Legal · Data protection
GDPR Compliance
Your data protection rights under the GDPR, and exactly how to exercise them with us.
Last updated: April 2, 2026
1
Your GDPR Rights
- Right to access: request information about the personal data we hold about you
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request deletion of your personal data
- Right to portability: receive your data in a portable format
2
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Contract performance: to provide our portfolio management services as agreed
- Legitimate interest: to improve services and communicate with you
- Legal obligation: to comply with applicable laws and regulations
- Consent: for marketing communications and optional services
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Data We Collect & Process
- Contact information: name, email, phone number, property address and details, communication preferences
- Service data: booking and rental information, payment and billing details, guest communication records
- Technical data: website usage analytics, device and browser information, IP address and location
4
Data Sharing & International Transfers
We may share data with:
- Service providers: third-party vendors who assist with our services
- Booking platforms: Airbnb, Vrbo, and other rental platforms
- Legal authorities: when required by law or to protect rights
Where data crosses borders, we rely on safeguards including Standard Contractual Clauses (SCCs), EU Commission adequacy decisions, and other appropriate guarantees.
5
Exercising Your Rights
Email privacy@strivestays.com with the matching subject line:
- "Data Access Request" to see your data
- "Data Update Request" to correct your information
- "Data Deletion Request" to erase your data
- "Data Export Request" for a portable copy
Good to know
- We respond within 1 month of your request
- Identity verification may be required
- Some requests may have legal limitations
- You can lodge complaints with your supervisory authority
Questions about any of this? Talk to the team or email info@strivestays.com.